Business Process Outsourcing(BPO)

Business process outsourcing (BPO) is the delegation of one or more IT-intensive business processes to an external provider that, in turn, owns, administrates and manages the selected processes based on defined and measurable performance metrics. BPO offerings are categorized in two major categories: horizontal offerings (those that can be leveraged across specific industries) and vertical-specific offerings (those that demand specific industry vertical process knowledge).

Business Process Outsourcing Services


The business process outsourcing industry first emerged around the year 2007 in Bangladesh. Since then, lots of years have passed, and Bangladesh is now regarded as one of the top outsourcing markets around the world. There are more than 200-300 different IT and BPO companies offering their services to overseas companies in a variety of industries.


Among these companies, Technology Aid Ltd. is one of the most reliable IT companies. Since 2019, we have been providing superior business process outsourcing services for our valued clients in Bangladesh. Many foreign companies are now choosing to outsource their task to Bangladesh instead of to the Philippines, India, or China because of the rising expenses in these countries.


Also, because of the fact that Bangladesh’s BPO industry has been able to deliver services that are at least as good as those offered by its rivals in the Philippines or India. Still, you need to choose the best company for getting top-notch business process outsourcing services.


However, as the competition is getting tougher and as there are a lot of IT and BPO companies in Bangladesh providing business process outsourcing services, it is difficult to choose the best one. Don’t worry! Technology Aid Ltd. is there to help you out. We are a leading global technology company that is well-known for providing high-quality business process outsourcing services.


Our team assists companies in reimagining their enterprises for the digital era. Thanks to our dynamic solution process, we have got some of the most famous businesses and organizations in the world, as well as various governmental organizations as our clients.


Our business helped pave the path for Bangladesh’s BPO sector to rise, and our experience offers us a competitive edge in providing a top-notch customer experience. Our team of professionals enables us to provide a full range of business process outsourcing services with a worldwide vision that distinguishes us from our competitors.


Our goal is to achieve results by improving our clients’ businesses and providing an outstanding customer experience. We provide organizations with value-based creative solutions and services, which enable them to concentrate on their core business. So, contact us now by clicking this link to book our services.


Why Should You Take Business Process Outsourcing Services?


Technology Aid Ltd. has a wide range of in-house experts for your functional business process outsourcing needs. Outsourcing your work can assist you with the below things:

  • Your business growth and productivity will enhance by working with professionals
  • No responsibility to hire your own employees
  • Reducing departmental cost
  • Supports you in strategic thinking and making decisions for your company
  • Meeting deadlines for your work


Why Should You Choose Technology Aid Ltd.?


There are 7 reasons that you should choose Technology Aid Ltd. Below they are elaborately discussed:


Excellent Services


Our passion is meeting and exceeding the expectations of our clients. We strive to provide excellence in all our services. Technology Aid Ltd.’s primary goal is to add value and provide great customer service to its clients through effective and innovative solutions. We are dedicated to our continuous pursuit of excellence.




In every interaction, our team communicates in a direct, honest, and open manner. Our transparency creates trustworthiness, clarifies our activities, and encourages collaboration.




Our three long, successful years of providing top-notch services to our clients have proven to be sufficient to earn their trust. In these 3 years, we have stepped our footprint firmly in the BPO industry of Bangladesh. Rely on us and give us the opportunity to prove ourselves.


With these 3 years of experience, our team has mastered the most effective strategy for engaging with our customers. These techniques are getting better and better over time.




While recognizing our diversity, we encourage growth on both an individual and team level. Our team encourages collaborative efforts toward common goals and encourages the sharing of ideas and talents across cultures, functions, and regions. We offer a welcoming environment where people can develop professionally.


Affordable Pricing


To cut costs, clients outsource their business activities. With affordable pricing, we assist owners of small and large businesses in achieving these objectives.


Daily Feedback and Reporting


As a client of Technology Aid Ltd., you are allowed to receive reports and feedback on daily basis. So, work with Technology Aid Ltd., and observe the difference.




In all facets of our business relationships, we act in an ethical, sincere, and responsible manner. We maintain integrity in all of our relationships with employees, suppliers, partners, and customers. In our opinion, our reputation is our most precious asset.


Other Services Provided by Technology Aid Ltd.


When you think about Technology Aid Ltd., business process outsourcing is not the only service we provide. We have a wide range of services to fulfill our client’s needs. We promise to provide services to our clients with the best quality. Our other services are given below:

  • Search Engine Optimization (SEO)
  • Back Office Support
  • Vendor Management Services
  • Data Entry
  • Web Design & Development
  • Digital Marketing
  • Software Development & Maintenance
  • Property Preservation
  • Virtual Assistant Services


We partner with you on every stage of your customer’s journey and transform outsourcing into a price-competitive advantage. For our valued clients and associates, our team goes the extra mile. So, if you want to obtain our services, contact us here.